I was booking my flight to Podcamp Pittsburgh today on Priceline.com and found perhaps the most bizarre “lost password question” I’ve ever seen:

preferred-internet-password


“What’s your preferred internet password”. At first I had to check the browser URL bar to see if this was a Phishing SCAM. Then I realized its a security question asking you what your most valid Identification is. It’s like if you lost your password and the question to retrieve it was “What’s your preferred password?”

If I had to choose a preferred password I’d probably choose something like Bob Saget, Gumbi, or 80 billion hamburgers sold. What’s worse is that this obviously went through some valid usability testing and more, because Priceline is a big company. I don’t know whether I should think of this as brilliance or stupidity – but if definitely caught my attention. Oh, and no – I didn’t choose it.


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By WaltRibeiro on Sep - 25 - 2009 -- Categories: Blog     4 COMMENTS
  • http://sophos-realm.blogspot.com Sophos

    Hahaha. Never seen that before haha.

  • http://sophos-realm.blogspot.com Sophos

    Hahaha. Never seen that before haha.

  • Nick

    What I always do with those “secret questions” is just pick a random question and fill in the same word everywhere I register. This was it acts as a backup password and will always be unguessable because the answer doesn’t make sense as it doesn’t really answer the question. :3

  • Nick

    What I always do with those “secret questions” is just pick a random question and fill in the same word everywhere I register. This was it acts as a backup password and will always be unguessable because the answer doesn’t make sense as it doesn’t really answer the question. :3